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CobbLinc

Picture of CobbLinc bus against sky with color halo

Welcome Aboard!

FAQ Topics

How much does it cost to ride the Circulator?

It is free to ride the Circulator.

What days/times does the Circulator operate?

The Circulator operates from noon to 2:00 am on weekdays with a 30-minute frequency and from noon to 2:00 am on Saturday with a 1-hour frequency.

What destinations are along the Circulator routes?

Circulator Blue operates in a continuous loop and services major activity centers, such as Cumberland Transfer Center, Cumberland Mall, Cobb Galleria Center, Courtyard by Marriott Atlanta Cumberland/Galleria, Cobb Energy Performing Arts Center and Suntrust Park.

Circulator Green operates in a continuous loop and services destinations such as Suntrust Park, Wildwood Parkway, Cobb Chamber of Commerce, Atlanta Marriott Northwest, Hyatt Regency Suites Atlanta Northwest, Hilton Garden Inn/Wildwood, and Windy Hill Athletic Club.

What is the Holiday Schedule for transit service?
What is the bus fare?
Regular Fares Reduced Fares on Local Fixed Routes Paratransit Service Fares
Adult Local One-way: $2.50
Adult Express One-way: $5.00
FLEX One-way: $2.50
CobbLinc Circulator: FREE
Senior Citizen: $1.00
Medicare Card Holder: $1.00
Youth Under 18: $1.50
Paratransit Certified: FREE
Children (under 42" tall): FREE
Paratransit Fare: $4.00
Paratransit Youth Fare: $3.00

Reduced fares are not available anytime on Express Routes or FLEX.

You must present documented proof of your age (65 years or older or 18 years or younger) or your status as a Medicare cardholder as well as a valid photo ID as proof of your identity to qualify for a reduced fare. 

For disabled passengers, you must present your CobbLinc Paratransit Breeze Card to ride the local routes for free.

What discounted fares do you offer and how can I take advantage of them?

CobbLinc offers special reduced fares for senior citizens, youth, and persons with disabilities. Special reduced fares are not available anytime on Express Routes and FLEX.

Reduced Fares for Local Fixed Route

  • Senior Citizen:  $1.00
  • Medicare Card Holder:  $1.00
  • Youth Under 18:  $1.50
  • Paratransit Certified:  FREE
  • Children (under 42" tall):  FREE

Reduced Paratransit Service

  • Youth Paratransit:  $3.00

You must present documented proof of your age (65 years or older or 18 years or younger) or your status as a Medicare cardholder as well as a valid photo ID as proof of your identity to qualify for a reduced fare.

For disabled passengers, you must present your CobbLinc Paratransit Breeze card to ride the local routes for free.

Seniors and youth passengers also can obtain a special Breeze card.  Special Breeze cards require proof of eligibility. For more information, please call Customer Service at (770) 427-4444.

Where can I purchase bus passes?

Local, Express, and Paratransit passes can be purchased online, by calling Customer Service at (770) 427-4444, or by visiting the Customer Service & Paratransit Center located at 431 Commerce Park Drive, Marietta, GA 30060 during normal business hours.

Where can I purchase a Breeze card?

Breeze cards can be purchased online or at the CobbLinc Customer Service & Paratransit Center during normal business hours. You can also purchase Breeze Cards at MARTA Breeze Vending Machines. Current prices for Breeze cards in Cobb County are $1 plus the cost of the fare product.

Why can’t I add money to my Breeze card?

In order to load cash value onto your Breeze card using the bus farebox, the value stored on your Breeze card must be less than the cost of the fare (i.e., less than $2.50 on Local routes or less than $5.00 on Express routes).

How much does it cost to ride FLEX?

The fare for FLEX is $2.50 one-way. Reduced fares are not available anytime on FLEX.

How do I make reservations for FLEX bus service?

For FLEX reservations, call (770) 528-1053.

Where can I access FLEX?

Passengers can board FLEX at the Transfer Points or at the designated Collection Point within each FLEX Zone.

Transfer Points Zone 1 Collection Point Zone 2 Collection Point Zone 3 Collection Point
Route 30 outbound
& inbound bus stops


1640 East-West Conn
Austell, GA 30106

1641 East-West Conn
Austell, GA 30106
3721 New Macland Rd
Powder Springs, GA 30127
2200 Powder Springs Rd
Marietta, GA 30064
5850 Love Street
Austell, GA 30168

FLEX buses from all Zones service the Transfer Points (Route 30 inbound and outbound stops) at the top of each hour (i.e., 7:00 am) and each FLEX bus services the designated Collection Point within its zone at the bottom of the hour (i.e., 7:30 am).

FLEX also operates curb-to-curb service with advanced reservations. Passengers can call FLEX Reservations at (770) 528-1053 to arrange for this service.

What time does FLEX service run?

FLEX bus service runs continuously from 7:00 am to 7:00 pm, Monday through Friday.

FLEX buses from all Zones service the Transfer Points (Route 30 inbound and outbound stops) at the top of each hour (i.e., 7:00 am) and each FLEX bus services the designated Collection Point within its zone at the bottom of the hour (i.e., 7:30 am).

Can FLEX buses travel across zones?

No. FLEX buses can only travel within their designated zone. However, FLEX buses from all three zones service the Transfer Points at the top of each hour beginning at 7:00 am.

Can I transfer from one FLEX Zone to another?

Yes. You can transfer to another zone at the Transfer Points. Buses from all zones service the Transfer Points at the top of each hour.

You can also access CobbLinc’s Route 30 at the Transfer Points.

What is the service area for FLEX?
What is the Transportation Voucher Program?

The Transportation Voucher Program assists elderly and disabled Cobb County residents living outside the paratransit service area in paying for private transportation services. Complete and return the Application for Paratransit Eligibility to see if you qualify.

How does the Transportation Voucher Program work?

Once enrolled in the program, the participant chooses a service provider from CobbLinc’s pre-approved list and contacts them directly to make travel arrangements. On the day of the trip, the participant uses the vouchers to pay the provider’s fee. Participants purchase vouchers at a 10% co-pay ($10 for a $100 voucher book).  Vouchers may be purchased at the Customer Service & Paratransit Center located at 431 Commerce Park Drive, Marietta, GA 30060 during regular business hours or by calling the Voucher Coordinator at (770) 528-7987.

How do I apply for the Transportation Voucher Program?

You must be certified as paratransit eligible by CobbLinc and live outside the designated paratransit service area to qualify for the Transportation Voucher Program.

To see if you qualify, complete and return the Application for Paratransit Eligibility.

How do I become a service provider for the Transportation Voucher Program?

You must first register as a vendor with Cobb County. Visit our Purchasing Department to find out more about this process. 

Next, you must complete the Service Provider Application for the Transportation Voucher Program and return it to the CobbLinc Customer Service & Paratransit Center, Attn: Transportation Voucher Program Vendor, 431 Commerce Park Drive, Marietta, GA 30060.

Where can I find a list of vendors for the Transportation Voucher Program?
What is CobbLinc Paratransit Service?

CobbLinc’s paratransit service is a curb-to-curb, shared-ride service for paratransit eligible Cobb County residents who cannot access the local fixed-route buses. You must be certified as paratransit eligible through CobbLinc to use this service. To begin this process, complete and return the Application for Paratransit Eligibility. Customers are picked up at the closest curb to their pick-up location and dropped off at the closest curb to their drop-off location. 

Paratransit service operates Monday through Saturday within a 3/4-mile area surrounding the existing local bus routes and limited areas of Fulton County.  Customers can call (770) 427-2222 Monday through Friday, 8 am to 5 pm to make reservations.  The cost for paratransit service is $4.00 for adults and $3.00 for youth under 18 years of age. Paratransit vehicles do not travel outside of the paratransit service area.    

What is the fare for paratransit service?

The fare is $4.00 for adults and $3.00 for youth under the age of 18.

Can persons certified as paratransit eligible use the fixed route service?

Definitely. In fact, paratransit certified passengers can ride the fixed route buses for FREE along with their person care attendant.

Our entire fleet of fixed route buses are equipped with ramps and provide audible stop announcements as well as LED signs showing the stops. Buses also kneel. Passengers can request the ramp be deployed at any stop.

How do I make a reservation for paratransit service?

Reservations for paratransit trips are made by calling (770) 427-2222 or TDD at 711,  Monday through Friday during regular business hours. Reservations may be made up to 3 days in advance.  However, reservations for Monday trips (next day only) can be made the Sunday prior to the trip.

Reservations are available between 8 am and 5 pm. Same day reservations are not available. There are no daily limits on the number of reservations a customer can request. When making a reservation, you will be asked to provide the following:

  • Full Name
  • Addresses for pick up and drop off locations
  • Complex name, subdivision name, building number, apartment number (if applicable)
  • ADA accessible entrance location (if applicable)
  • Preferred time for drop off or pick up
  • Whether traveling with a companion, Personal Care Assistant or child (and if they will use a mobility device)
  • Whether traveling with a service animal 
  • Valid phone number (cannot confirm trip if phone number is not valid)
Can someone ride with me on my paratransit trip?

One traveling companion may ride with a passenger. Traveling companions, including children that ride with the certified paratransit passenger, do not need to be certified by CobbLinc and do not need an ID card. Traveling companions must board and exit the vehicle at the same location as the eligible rider and appropriate fare must be paid for the traveling companion.

Additional companions may ride on a space available basis only and must pay the appropriate fare. 

If a passenger is unable to travel alone because of a functional disability and requires a Personal Care Attendant (PCA), the PCA will ride for free.  If a passenger requires a PCA, this must be approved during the initial application process or when there is a change in the passenger's functional ability to use the service.

When making reservations, passengers should inform the reservationist if they will be accompanied by a PCA or traveling companion and any mobility device(s) the companion will be using.

What if I need a Personal Care Assistant? Can they ride paratransit with me?

If a passenger is unable to travel alone because of a functional disability and requires a Personal Care Attendant (PCA), the PCA will ride for free. 

If a passenger requires a PCA, this must be approved during the initial application process or when there is a change in the passengers functional ability to use the service.

When making reservations, passengers should inform reservationist if they will be accompanied by a PCA.

How do I apply for paratransit certification?

To begin the process, complete and return the Application for Paratransit Eligibility.

To request an application in an alternate format, contact the CobbLinc Transit Operations Monitor at (770) 528-3690.

Requests for help completing the application and questions about the process should be directed to Paratransit Certifications at (770) 429-7855.

If a passenger requires a Personal Care Assistant, this must be approved during the initial application process or when there is a change in the passenger's functional ability to use the service.

What if I have a temporary disability? Can I qualify for paratransit service?

Persons with temporary disabilities may obtain a CobbLinc Paratransit ID card valid for the expected time of the disability. Complete and return the Application for Paratransit Eligibility to see if you qualify.

Requests for help completing the application and questions about the process should be directed to Paratransit Certifications at (770) 429-7855.

If the disability continues longer than anticipated or becomes permanent, CobbLinc will require a new application to be submitted.

What happens after I submit my application for paratransit eligibility?

It will be reviewed by CobbLinc staff to make sure all information is complete and that the application is signed. If the form is missing information and/or is not signed, it will be considered incomplete and will be returned to the applicant.

Once Part A is complete, CobbLinc staff will fax Part B of the application to the licensed/certified healthcare professional listed on Part A of the application. Once the completed application (Parts A & B) is received by CobbLinc, eligibility will be determined within 21 days. The applicant will be notified of the final decision in writing. 

If a healthcare provider is assisting the applicant in completing the application, Parts A and B may be completed and returned together. Once approved, the applicant will go to the CobbLinc Customer Service & Paratransit Center located at 431 Commerce Park Drive, Marietta, GA 30060 to receive their identification card. Eligible customers may ride to the Customer Service & Paratransit Center for free to receive their paratransit ID card. However, the return trip is not  free.

How long is my paratransit certification valid?

All customers are required to be re-certified every 4 years. An application form will be mailed to the customer 2 months prior to the expiration date along with an enclosed letter informing the customer that their certification is up for renewal. 

What if my application for paratransit service is denied?

You may appeal the decision either in writing or be heard in person. Appeals in writing should be directed to the Transit Operations Monitor at 463 Commerce Park Drive, Suite 112, Marietta, GA 30060. Appeals must be submitted within 60 calendar days from the date of the notification letter of the applicant's eligibility status. CobbLinc will notify you in writing of the location and time of the appeals hearing. The applicant will receive written notification of the Appeals Board decision within 30 calendar days of the appeals hearing date.

How do I cancel a paratransit reservation?

To cancel a reservation prior to the day of the trip, call reservations at (770) 427-2222 or TDD at 711 Sunday through Friday during normal business hours. Do not call reservations for same day cancellations.

Any same day cancellation must be made by calling paratransit dispatch at (770) 424-0187 or TDD at 711 Monday through Friday, 4 am until 11:50 pm and on Saturdays from 5 am until 11:47 pm.

What if I lose my Paratransit ID or it is stolen?

Replacement cards are available at the CobbLinc Customer Service & Paratransit Center located at 431 Commerce Park Drive, Marietta, GA 30060. There is a $5.00 fee for replacement Paratransit ID cards.  Questions should be directed to Paratransit Certifications at (770) 429-7855.

Paratransit trips cannot be taken without showing a valid CobbLinc Paratransit ID card.

Do I have to live inside the paratransit service area to use the service?

CobbLinc certified paratransit passengers are not required to live inside the service area. However, passengers must board and exit the paratransit vehicle inside of the service area at a safe transfer location.

What if I live outside of the paratransit service area?

If you are paratransit eligible and live outside of the paratransit service area, you may qualify for the Transportation Voucher Program. This program assists elderly and disabled Cobb County residents living outside the paratransit service area in paying for private transportation services. Complete and return the Application for Paratransit Eligibility to see if you qualify.

Does CobbLinc's Paratransit Service connect to MARTA Mobility?

Yes. Transfers between CobbLinc Paratransit and MARTA Mobility are free at the Cumberland Transfer Center and the MARTA Arts Center Rail Station. Reservations can be made by calling Paratransit Reservations at (770) 427-2222.

What if my paratransit re-certification is denied?

If the application for re-certification is denied, the customer may continue to use the service for 60 calendar days from the date of the notification letter. If the customer does not file an appeal within those 60 calendar days, the customer's service will be discontinued on the 61st calendar day.

If the customer files an appeal within 60 calendar days, service will continue until the Appeals Board determines the customer's eligibility. The customer will receive written notification of the Board's decision within 30 calendar days of the appeals hearing. If re-certification is denied by the Board, service will be discontinued 10 business days from the date of the Appeals Board decision letter. 

What can I do to minimize distractions as a pedestrian?

Always pay attention. Remove headphones and put away cell phones and other electronic devices when crossing the street.

What do pedestrians need to know about crossing safely?
  • Look BOTH WAYS before crossing.
  • Always use crosswalks and pedestrian-activated signals when they are available.
  • Make eye contact with drivers before stepping into the street.
  • Walk on the sidewalk if available. If there are no sidewalks, walk off of the road, facing traffic.
  • Watch for vehicles backing up in driveways or parking lots. Just because you see them does not mean they see you!
  • Children can be unpredictable; make sure that you have young children close by your side when crossing the road. It may be difficult for drivers to see smaller children.