Customer Service/Lost and Found
Customer service agents are available to take your call weekdays from 7:00 a.m. to 7:00 p.m. and Saturday and Sunday from 8:00 a.m. to 4:30 p.m.
If you need to pick up a lost and found item but are unable to pick up the item yourself, you may designate someone to pick up the item for you. Please inform our Customer Service agents of the name of that person. Please also advise your designee they must be prepared to show picture ID when picking up your item.
CobbLinc Customer Service & Paratransit Center
431 Commerce Park Drive
Marietta, GA 30060
Open Monday - Friday, 8 a.m. - 5 p.m.
CobbLinc Service Holidays
CobbLinc does not offer service on the following holidays:
- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
The Guaranteed Ride Home program provides commuters who carpool, vanpool, walk, bike or take transit to work with up to five free rides home or to their car from work annually. It is open to commuters who use alternative forms of transportation. The program is administered by our friends at Georgia Commute Options.
Passenger Rules & Reminders
- The first two rows of seats must be vacated for seniors & disabled persons as required by federal law.
- Using earphones/ear buds with audio devices, including cell phones, to limit the hearing to the individual user is required under Georgia law.
- Eating, drinking, or smoking on the bus is not allowed.
- Shirt and shoes must be worn.
- Infants must be removed from strollers. Strollers must be folded at time of boarding.
- Strollers and carts cannot block the aisles.
- Only service animals are allowed on CobbLinc vehicles.
- Bicycles must be stored on the front of the bus.
- Have your CobbLinc fare ready when boarding the bus.
- Enter through the front doors and exit through the rear doors.
- Occupy only 1 seat.
- Lower the volume on electronic devices.
- Do not use profanity or place your feet on the seats.
- Schedules may be impacted due to road, traffic, and other conditions.
- It is recommended that passengers be at the bus stop at least 5 minutes before the scheduled departure time.
- At park-and-ride lots, please park in designated spaces only to avoid ticketing and/or towing.
- Keep safety in mind when boarding, riding, and exiting buses.
Trip Planning Tools & Tips
- CobbLinc is a Google Transit Partner, so you can use Google Transit to plan your trip!
- Use our CobbLinc Bus Time app (iTunes & Google) to track arrival and departure times (also available for PC users).
- Paper schedules and route maps are available by calling Customer Service at (770) 427-4444.
- Arrive at your stop five minutes early and wait at the bus stop sign. Buses stop only at bus stop signs. As the bus approaches, raise your hand to signal the driver to stop.
- The bus routes that service the stop are listed on the smaller bar located below the bus stop sign.
- The route number and next stop for each bus is displayed on signs located above the bus windshield and on the side window. If you are not sure whether this bus will go to your destination, ask the driver.
Boarding & Exiting the Bus
Boarding the Bus
- Let exiting passengers off before you board.
- Enter at the front door of the bus.
- Please have your fare ready when boarding the bus.
- If using cash, put coins in the coin slot and bills in the bill slot on top of the farebox. (Fareboxes accept bills but cannot make change.)
- If you need a transfer and are not using a Breeze card to pay your fare, ask the driver for it when you board the bus.
- When boarding the bus, please take the first available seat. If you have items to secure, please move farther to the back so you do not prevent others from boarding while you secure your items.
- Please reserve the two front seats for senior citizens and disabled passengers.
Exiting the Bus
- When the bus is a block away from your stop, pull the yellow signal stripe located between and above the windows to signal to the driver that you want to get off.
- Hold onto the grab rails when you stand.
- Exit through the rear door.
- After the bus pulls away from the stop, check traffic carefully and then cross the street safely.
- Do not cross in front of the bus.
Conduct on CobbLinc Buses
- Eating, drinking and smoking on the bus are not allowed.
- Profanity is not permitted on any CobbLinc bus.
- Bicycles are not allowed on the inside of buses. They are allowed on the bike racks located on the outside front of the bus. Racks can accommodate two bicycles.
- Shirt and shoes must be worn. Do not place your feet on the seats.
- Please refrain from using cell phones during your ride. If you must use your phone, CobbLinc asks that you keep your voice as low as possible as not to disturb others.
- Use earphones when playing music.
- Service animals are allowed on all CobbLinc buses.
- Infants must be removed from strollers. Fold strollers and do not block aisles.
- State and federal laws prohibit any person from interfering with the movement of a transit bus or bus operator, which is a misdemeanor offense.
- Riders and their belongings can occupy only one seat. Please do not occupy a second seat or block the aisle with your personal items.
- Keep safety in mind at all times when boarding, riding and exiting the buses.
- CobbLinc drivers are well trained to operate the buses safely.
- All windows and roof hatches are emergency exits; each bus has a fire extinguisher.
- All buses are in radio communication with the CobbLinc dispatcher.
CobbLinc was one of the first public transit agencies in the state to provide bike racks on buses.
The bike racks are mounted on the front of the buses and hold two bicycles. These racks are designed to allow riders to load their bikes from curbside. Most riders will be able to load and unload their buses in less than 20 seconds, which will minimize any schedule delays. All CobbLinc drivers have received the recommended safety training. Additionally, with a front-loading design, the driver is visually able to monitor activities.
- CobbLinc is the 2nd largest transit system in Georgia
- Operations began in 1989
- CCT was rebranded as CobbLinc in 2016
- Budgeted $23.5 million for FY 2018
Operations and Services
- 11 local service routes
- 5 express routes (2 are GRTA Xpress routes)
- 2 circulator routes
- 1 flexible-route, demand-response service over 3 zones
- Paratransit service within a 3/4 mile area surrounding the 14 local fixed routes
Ridership (reported FY 2017)
- Total ridership across all services reported at 2,750,326 trips and 3,794,394 revenue miles
- Local routes: 2,337,909 passenger trips covering 2,637,771 revenue miles
- Express routes: 333,287 passenger trips covering 482,725 revenue miles
- Paratransit service: 64,653 passenger trips covering 563,786 revenue miles
- FLEX service: 14,477 passenger trips covering 110,113 revenue miles
- 66 40-foot buses
- 19 45-foot buses
- 28 paratransit buses
- 5 FLEX buses
Other CobbLinc Facts
- Provides service to 8 park-and-ride lots across Cobb County
- All buses are equipped with WiFi and bus-tracking technology (Automatic Vehicle Location)
- Offers transfer centers in Marietta and Cumberland
Transit Advisory Board
The TAB meets every 4th Monday of the month from 6:30 p.m. - 8 p.m. at the following location:
463 Commerce Park Drive, Suite 114
Marietta, GA 30060
- October 28, 2019 - cancelled
- November 25, 2019
Please contact CobbLinc for more information.
CobbLinc and Cobb County are proud to offer many rewarding employment opportunities. To view available positions with Cobb County or First Transit, please follow the links below.
Learn more about a career with Cobb County DOT by checking out our Career Booklet!
*First Transit is CobbLinc's transit operator. Positions with First Transit may include bus operator, dispatch, paratransit, etc.
Cobb County is an equal opportunity employer. Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.