What is the Right-of-Way (ROW)?
County-Maintained vs. State/City Maintained
In addition, a city maintains roads located within the city’s boundary. Approximately 704 miles of road in the county are located within a city.
- Acworth (89 miles)
- Austell (42 miles)
- Kennesaw (105 miles)
- Marietta (223 miles)
- Powder Springs (74 miles)
- Smyrna (171 miles)
Routine Maintenance & Work Orders
Grass Cutting & Beautification
Grass cutting and beautification activities occur on a regular schedule along major thoroughfares only.
- Medians: 7 day cycle
- Sidewalks: 14-21 day cycle
- Shoulders without sidewalks: 45-60 day cycle
Litter is addressed by crews during normal cutting routes
- Only debris in ROW or roadway is removed
- Litter detail occurs on Saturdays
- Debris is removed in the order that the report is received (debris posing a travel hazard is removed immediately)
- Street sweeping occurs quarterly along major thoroughfares only.
- Roadside trimming and tree inspection occurs in response to work orders
- Trees in the ROW are inspected and removed if warranted
- Trees/shrubs obstructing signage or sight distance are trimmed or removed
- Major thoroughfares inspected annually
- County crews do not trim trees located outside of ROW
- County crews do not remove debris placed in the ROW or roadway by property owners
- Removal of fallen trees or portions of fallen trees located outside the ROW is the responsibility of the property owner
- Asphalt crews generally have a 72-working-hour-turnaround for pothole repair
- Asphalt crews also repair asphalt damage related to tree roots, depressions, and failing sections of drainage infrastructure
- Maintenance crews do not remove dead animals (removed by Animal Control)
- Maintenance crews do not resurface/repave roads (part of SPLOST program)
To learn more about resurfacing at DOT, view our story map.
- DOT maintains drainage structures located within the ROW only
- Crews perform preventative maintenance to reduce the risk of flooding (debris/build up removal from pipes, catch basins, and inlet/outlet controlled structures)
- Maintenance crews do not maintain or clear drainage structures and systems that were not installed, designed, or that are not owned by the county, such as:
- Open channel ditches
- Driveway pipes (responsibility of the property owner)
- Crews do not maintain drainage infrastructure located outside of the ROW (responsibility of Cobb Water Department Stormwater Management)
Concrete Repairs (Sidewalk/Curb & Gutter)
- Sidewalks repairs are made to address functional or safety issues only as determined by a concrete supervisor
- Due to staffing and budgetary constraints, maintenance crews do not:
- Repair sidewalks that do not pose safety or functionality issue as determined by a concrete supervisor
- Install new sidewalks (part of SPLOST program)
- Repair curb & gutter repair (reports tracked)
- Maintenance crews perform minor bridge repairs on county-owned bridges, including debris removal, re-decking, joint sealing, cleaning weep holes and clearing channels around bridge foundations
- Maintenance crews repair/replace existing guardrail, fence, & handrails only
- Maintenance crews do not install guardrail in new locations (handled by Traffic Operations)
- Because graffiti does not pose a safety risk to travelers, graffiti removal is not a priority for maintenance crews
- Due to staffing and budgetary constraints, maintenance crews do not remove graffiti unless it is gang-related/obscene (reports are tracked)
Weather & Special Event Response
- Crews work around the clock during weather events (heavy rain/high winds/snow/ice) to clear roads of debris and hazards including:
- Tree/debris removal to clear roadways
- Bridge brining/road salting along pre-established routes
- Maintenance crews deploy traffic control equipment for lane/road closures and perform flagging functions for county-related projects as needed
- Maintenance crews also deploy all barricades, cones, and signs for Braves games and large events throughout the county
Citizen Reporting/Work Order Requests
To report maintenance issues by phone, please call the Maintenance Work Desk at (770) 528-1600 during regular business hours.
The public can report routine maintenance issues, such as potholes, traffic signals repairs, road debris, downed signs, and sidewalk damage, online using the SeeClickFix online tool or mobile app (free to download in your app store). Once submitted, concerns are instantly routed to the appropriate staff and the user receives an email acknowledging the service request and a follow-up email once the work is complete or the issue has been resolved.
When submitting work requests, please keep the following in mind:
- Please take the time to verify the location of the issue being reported
- The address shown should be the location of the issue being reported. For parks-related issues, make sure the location shown is inside the park.
- To adjust the location, you can:
- Hit the "my location" icon to use your current location
- Move the map around until the correct address appears
- Type the closest address to the location of the issue into the empty field
- Take pictures!
- Having a picture of the issue allows staff to properly schedule and address work orders, which saves time and resources.
- Create an account
- Creating an account allows users to track their requests and enables two-way communication with staff in case we need more information!
In the event of an emergency, call 911.