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Emergency Communications Officer Application Process

General Application Information

The application for the position of Emergency Communications Officer will remain open until all positions are filled. If testing has closed, please check back periodically. 

Once the application is completed, applicants will receive an additional email with instructions to complete the attached Candidate Information Packet and background release forms. Once completed and submitted, candidates will be asked to come to the Emergency Communications Center to take the CritiCall, 911 dispatch test. CritiCall is a computerized pre-employment test used to measure a person's underlying skills and abilities before any training they receive if they are hired as an Emergency Communications Officer. If you would like to learn more about the CritiCall test or review the available testing resources, you can visit the applicant resource page at 

After receiving a passing test score, candidates will then be scheduled to meet with a member of our Employment Relations Unit for a background interview. Candidates that do not pass the CritiCall test within a set range can immediately retake the test. Candidates that do not meet the score required for a retake can retest after 30 days.

Following the background interview, candidates will be scheduled for a psychological, polygraph, and medical evaluation. 

Upon completion of the evaluations, candidates will be scheduled for an interview with the Department of Emergency Communications Director. 

Minimum Qualifications/Disqualifiers

To be considered for employment as an Emergency Communications Officer with the Cobb County Department of Emergency Communications, you must be at least 18 years of age, possess a high school diploma or GED, be a US citizen, and have had no illicit drug use in the past 12 months.

The following criminal convictions will be considered automatic disqualifiers:

  • Any felony offense
  • Any misdemeanor of an aggravated nature or related to public order or decency
  • Any offense related to Domestic Violence
  • Egregious misdemeanor offenses
  • A less than honorable discharge from any military organization