Management Contact Information
Stormwater Management Manager
Environmental Compliance Manager
Water Protection Manager
|Judy Jones, P.E.
System Maintenance Manager
|Stephen D. McCullers, P.E.
Customer Service Manager
|Eric Olson, P.E.
Engineering & Records Manager
Drinking Water Concerns
If you have discolored water, you should open a cold water faucet and let the water run for up to five minutes. If the color does not clear up, please click here to report the issue.
For additional information on discolored water or taste and odor, please review answers to Customer Service Frequently Asked Questions at the bottom of this page.
Overview of Lead and Copper Corrosion Prevention and Monitoring by Cobb County-Marietta Authority and Cobb County Water System.
Cobb County Water System purchases all of their water wholesale from Cobb County-Marietta Water Authority. The Authority treats the water and sends it to the Water System’s distribution system to be delivered to homes and businesses in Cobb. Cobb Water works in partnership with the Authority to ensure high-quality drinking water. Find out more about Cobb County Lead Corrosion
If you have further water quality concerns, please complete our water quality report form and someone will contact you soon.
For Leak Credit Request
To Start/Stop/Transfer Service
Lockbox Address (address to send payment)
|Business Hours (excluding weekends & holiday)
||For Emergency Response & Dispatch
Call for Emergency response/dispatch ONLY if you see the following:
Leak Credit Application
Water Discoloration FAQs
When water has been shut off at the main, this sometimes causes air in the lines. The color that you are seeing is probably due to this. You can check by filling a glass with water and letting it sit for a short time. If the water clears up, there is air in the line. To remove air from the line, turn on the cold water taps in your house and let them run for 5-10 minutes. If water discoloring persists, email us the issue you are experiencing.
This may be due to a faulty dip tube in your hot water heater. Sometimes the plastic in the tube breaks down and this can clog your faucets and showerheads.
Click here to submit an online inquiry about your concern with drinking water discoloration, taste, and/or Odor or you can contact our Customer Service center Monday – Friday 7:30 am – 6:00 pm at 770-419-6200.
You may also be interested in checking out our annual report on the quality of water that meets the federal Safe Drinking Water Act (SDWA) requirements, information on the source of our water, and the health risks associated with any contaminant. Click here to visit our Water Quality Reports Resource Library.