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New 911 Emergency Communications director selected

Emergency 911 default article image
May 17, 2021
Melissa Alterio

During its regular meeting Tuesday, May 11, the Cobb Board of Commissioners unanimously selected the head of the Roswell 911 Center as its new director for the county 911 Emergency Communications Department.

Melissa Alterio has led the Roswell 911 center for the past five years and worked in emergency communications for a total of 30 years. She previously served as the training director for the Orange County Emergency Services (911) in Goshen, N.Y.

“Ms. Alterio brings to Cobb County’s Emergency Communications Department a wealth of valuable experience, knowledge and passion for helping others," said Cobb County Manager Dr. Jackie R. McMorris. "She’s committed to professional development of team members and seeks accreditation to our Emergency Communications Department. Her vision is innovative and inclusive, I know she will take the department to its next level of excellence.”

Alterio will replace Destiny Davidson, who retired as the Cobb County 911 Emergency Communications director at the end of 2020.

Created in 1987, Cobb County E911 answers about 1,200 emergency phone calls and 1,000 non-emergency phone calls daily, totaling 800,000 phone calls each year. It dispatches units for the Cobb County Police and Fire Departments, Marietta Police and Fire Departments and the Sheriff's Office.